May 16, 2013
Learn how to tackle conflict and people problems to improve office morale, productivity and employee retention by attending this hour workshop. Dealing with Difficult People will give you and your fellow managers the training you need. You’ll learn how to:
Keep an eye on bad behavior
Use a 3-step system to handle conflict
Decide when to confront employees about conflict
Set up a conflict resolution session
Prepare for a confrontation
Identify the five types of difficult people
Get difficult people to do what you want them to do
June 6, 2013
Summer is here. It’s time to have some family fun. How can families do needed work and still have time for breaks? Parents can teach children how to help in the summer and get immediate and long term reward for their efforts. Come to this seminar to learn how chores can:
• Build responsibility and self-esteem in children
• Teach children practical skills to last a life time
• Organize your family to maximize their time for fun
Professional Development for Busy People
TAKE IT IN THURSDAYS includes dynamite presentations on important topics affecting your work day. Each presentation is from 12:00-1:00pm and includes lunch and materials.
Click on the session title below for more information or to register, or call Susan Brix at (320) 255-3236 or toll free at (888) 447-7032.
Executive Director Rob Cavanna explains Resource's upcoming series, Take it in Thursdays, a lunchtime professional development series.