137 23rd Street South, Suite 201   |   Sartell, MN 56377   |   (844) ED LEARN or (844) 335-3276   |   (320) 255-3236
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Professional training over lunch

These one-hour lunch and learn training sessions feature professional topics centering on employee productivity and technology utilization. Register online at using the events calendar or call Susan Brix at (320) 255-3236 or (844) ED LEARN.



Listening Skills - September 11, 2014

with Rob Cavana

Do you want to be a more effective listener in both your personal and professional life? Come to this seminar and learn the Ten Golden Rules of Listening. Listening is the most important and challenging of all human activities. It is the major daily activity we use more than any other thing in our life with the exception of breathing. Unfortunately it’s also the least developed skill. Learn practical ways in which to improve and enhance your listening life by registering for this hour which will transform your entire life immensely.

 

LinkedIn - October 2, 2014

with Anthony Farag

Have you considered getting a LinkedIn account? Do you already have a LinkedIn account but it just sits there? It doesn’t take much to turn a passive account into a more active one. There are a lot of features of LinkedIn just waiting to be used. We will cover some features of the free version of the world’s largest professional social networking site. Come, listen and learn how others have generated good traffic and leads by properly using LinkedIn.

 

Great Expectations - Finishing Well with a Unhappy Customer - Nov 6, 2014

with Martha Roth

With any human interaction there is the possibility of conflict.  When that conflict occurs with your customers (internal or external) the stakes are raised.  Learn how to put yourself in your customer’s shoes to increase the odds of finishing well.
  • The role of empathy when expectations are not met
  • Mental turnaround from fear to appreciation for complaints
  •  Reading non-verbal’s to know when all is not well
  • Stress management for the customer caregiver
 


Generations in the Workplace - December 4, 2014

with Tammy Biery

Traditionalist. Baby Boomer. Generation X. Millennials. Nexters. Which one are you? Great insight can come from knowing more about your generation and the generations represented in your workplace. Many shared life experiences has shaped each generation. Understanding the differences between the generations can reduce issues in the workplace.  Join us as we learn more about each generation, what some of the positive attributes and communication approaches to use when working with other generations.
 


Focus Faster and Use Time Tenaciously - January 22, 2015

with Rob Cavanna

In this fast paced session, learn about how to distinguish between the important and urgent in your day and life.  This will help you have more focus in achieving your daily priorities.  You’ll also learn basic principles that will help you identify and clarify your values, set goals and plan weekly and daily so as to maximize your time and accomplish your goals.
 


Excel for Beginners - February 26, 2015

with Anthony Farag

This is a session for beginners of Excel-and those that just feel that way! Our session will be a lite way of learning a few of the possibilities of Excel over lunch. You will not go from beginner to expert in 60 minutes but you will have fun seeing some new possibilities on what Excel can do for you.
 


Habits of Highly Effective People - March 12, 2015

with Rob Cavanna

Do you want to learn about how to be more effective in your work and your life in general? Come and learn how to build meaningful relationships, communicate better and be more proactive in all your dealings with colleagues and others.

 

Over the Rainbow Customer Service - April 9, 2015

with Martha Roth

With any human interaction there is the possibility of conflict. When that conflict occurs with your customers (internal or external) the stakes are raised. Learn how to put yourself in your customer’s shoes to increase the odds of finishing well.
  • The role of empathy when expectations are not met
  • Mental turnaround from fear to appreciation for complaints
  • Reading non-verbal’s to know when all is not well
  • Stress management for the customer caregiver

Leading Effective Meetings - May 7, 2015

with Peg Imholte

Oh no, not another meeting!
What a time waster.
I could accomplish more taking a nap.
 
If this is what you think when you are called to a meeting, why not make your meeting effective?  It does take some planning. This presentation will share the importance of not only setting an agenda but also  sending it out ahead.
  • Time waster?  How about timing topics at a meeting.
  • Any reason to meet?  Know your goals
  • Running the meeting? Learn about the importance of establishing ground rules
  • Homework? Do it to be ready for your meeting

iPads for Business - June 11, 2015

with Anthony Farag

The iPad has been out for several years and has found its way in the hands of many businesspersons. How is it being used? We will look at some basic features of the iPad most businesses can use and then take a look at specific things some businesses do to bring iPad usage to a whole new level!