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Anthony Farag
Sales Specialist & Trainer
(320) 255-3236 x 313
afarag@resourcetraining.com

Martha Roth
Program Assistant and Trainer
(320) 255-3236 x 314
mroth@resourcetraining.com

Ask The SMART Guys

Dear SMART Guys,
How can I verify I have ALL the fun things in my Gallery tab?
Perplexed in Princeton

Dear Perplexed,
The next time you open up your Gallery Tab (the side tab that looks like a painting) single tap or highlight the Gallery Essentials folder. Now with the title of Gallery Essentials highlighted in that box, look at the results section box. You will see four subsets of all the Gallery Essentials items with drop down triangles to the left of each subset title. Just above this portion it will have an icon of a folder, the name Essentials for Educators and 6708 items. If your number is less than 6708, you are not updated.
(Need to upgrade your Gallery Essentials? Go to the wrench that is two icons to the right of the search box, tap it  Check for Updates  Gallery Essentials)

Follow this same procedure for Lesson Activity Toolkit which when updated has 714 items. Note: 6708 items in Gallery Essentials and 714 items in Lesson Activity Toolkit is the same for Macs and PCs.

Dear SMART Guys,

I would like to add some animated backgrounds to my Notebook pages. How would I do this?
Curious in class

Dear Curious,
There are many free animated gif files you can add to your Notebook pages. Google animated pages for many free options. When you find an animation file you like, right click on in it (PC) or control click (MAC) and copy the file. Then open a Notebook file and paste it in. If the image will only let you save background as then save it on your computer, go to your Notebook page and on the windows Notebook tool bar, click on insert>picture file and navigate to where you saved the gif file. Once inserted onto your page, you can resize it to cover your whole page, lock it in place and put objects/text over the top if you want. If the graphic gets too pixilated when you resize it, you can clone it as many times as you need to cover your page, putting them close together, grouping them and locking them on the page.

Dear SMART Guys,

Does SMART have resources to contact them with technical issues?
Learning in Litchfield

Dear Learning,
Yes, in fact SMART Technologies has several means of contact for tech help:

Toll Free: 1-866-518-6791
Monday-Friday 9:00 am - 7:00 pm CST
Fax: 1-403-806-1256
Email: support@smarttech.com
Webchat: http://www2.smarttech.com/st/en-US/Support/Contact/Request+a+Webchat.htm

And, we at Resource Training & Solutions always welcome your inquiries.